Travel Agencies
Travel agency booking software
Touris gives agency sales and operations one place for package departures, Day Tours, Free & Easy requests, staff-entered bookings, travellers, payments, invoices, and customer updates.
Agency sales work needs more than a shared inbox
Agency teams often have several staff handling enquiries, quotes, deposits, and post-sale operations. Without a record, the handoff depends on memory.
- A salesperson may know the quote context, but operations still needs passenger details.
- Free & Easy leads need review before they become a package recommendation.
- Manual and online bookings need the same capacity, pricing, payment, and invoice workflow.
- Supplier documents and itinerary files take time to rebuild into publishable tour drafts.
From tour setup to agency follow-up
Touris connects tour creation, every booking source, payment operations, and the customer handoff.
- 1Create a tour normally or import an existing itinerary document into an editable draft.
- 2Publish the right customer flow for a Package Tour, Day Tour, or Free & Easy request.
- 3Accept the booking online or let staff create it with the source, external reference, travellers, rooms, departure, notes, and agreed price.
- 4Track deposits, partial or full payments, staff verification, outstanding balances, and invoice access.
- 5Use customer tracking and optional WhatsApp confirmations while operations works from the full booking page.
Agency-friendly booking capabilities
Touris is designed for agencies that need a shared sales-to-operations record without pretending every itinerary is instant-confirmed.
Three agency tour workflows
Use departure-and-room Package Tours, date-and-timeslot Day Tours, and enquiry-led Free & Easy tours.
Online and staff entry
Keep customer self-service and phone, walk-in, social, agent, or WhatsApp bookings in the same dashboard.
Payment and invoice operations
Record every payment, reconcile the balance, verify offline methods, create HitPay balance links, and issue PDF invoices.
AI-assisted tour setup
Turn existing itinerary documents into editable drafts, then review content, dates, prices, media, and publication requirements.
Why agencies need a booking layer
Touris keeps the sales conversation flexible while giving operations a complete, bookings-first record.
Chat and inboxes
Fast for selling, but weak for operations once travellers, rooms, capacity, payments, and documents enter the picture.
Spreadsheet only
Useful internally, but it does not give the customer a clean mobile booking and payment status flow.
Touris
Combines tour setup, customer-facing booking flows, staff entry, payment operations, invoices, and customer tracking.
FAQ
Is Touris a full travel agency CRM?
No. Touris is bookings-first. It focuses on tours, bookings, capacity, travellers, payments, invoices, and customer updates rather than broad CRM pipelines.
Can I take deposits or full payments with travel agency booking software?
Yes. Touris supports deposit and full-payment workflows based on the tour setup. Staff can also record partial and offline payments while the booking keeps the paid amount and outstanding balance current.
How are PayNow and bank transfers handled for travel agency booking software?
Staff can record and verify the payment against the booking. Touris keeps its method, purpose, reference, confirmation source, and history together, then recalculates the remaining balance. It does not automatically match bank feeds.
Can I use travel agency booking software with my existing website?
Yes. Keep your existing website and connect it to a hosted Touris page or booking widget. Staff can also create bookings received through phone, walk-in, social, travel-agent, or WhatsApp channels.
Does Touris distribute tours to OTAs or marketplaces?
No. Touris supports direct bookings and staff operations; it is not an OTA, marketplace, channel manager, or live supplier inventory network.
Related Touris pages
Continue through the Touris booking workflow pages that support this topic.
Manage every booking from one clear workspace
Create tours, accept online or staff-entered bookings, manage travellers, reconcile payments, issue invoices, and send customer updates with Touris.